Privacy Policy

Last Updated: April 7th 2025

Introduction Direct to Consumer Insurance Services, LLC (“we,” “us,” or “our”) is committed to protecting the privacy and security of our clients and visitors to our website. This Privacy Policy explains the types of information we collect, how we use it, and your rights regarding your information.

Information We Collect

We collect various types of information when you use our services, including:

  • Personal Information: Such as name, email address, postal address, phone number, date of birth, Medicare Beneficiary Identifier (MBI), and other information necessary to provide insurance products and services.

  • Usage Data: Including access times, pages viewed, browser type, browser language, and IP address.

  • Device Information: Including hardware model, operating system version, unique device identifiers, and network information.

  • Location Information: With your consent, precise geolocation data when your device settings allow it.

How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our insurance services.

  • Personalize your user experience.

  • Respond to your inquiries and requests.

  • Process applications, quotes, and manage policies.

  • Send technical updates, security alerts, support, and administrative messages.

  • Communicate marketing materials about products, services, promotions, and events.

  • Monitor and analyze usage patterns and trends for internal purposes.

Third-Party Marketing Organization (TPMO) Compliance

We operate as a Third-Party Marketing Organization (TPMO) and adhere to all Medicare marketing guidelines issued by the Centers for Medicare & Medicaid Services (CMS). When you provide personal information, you explicitly consent to being contacted by a licensed insurance agent from Direct to Consumer Insurance Services, LLC regarding Medicare Advantage plans, Prescription Drug Plans, Medicare Supplement plans, and related services.

Consent to Communication

By submitting your contact information, you grant us explicit permission to contact you via phone call, text message, and email regarding Medicare insurance options. You acknowledge that these communications may be generated using automated systems, even if your number is listed on a federal or state “Do Not Call” registry. Standard message and data rates from your wireless carrier may apply.

Log Data and Cookies

We collect log data such as IP addresses, browser type/version, pages visited, visit duration, and other analytics data. Cookies, small text files placed on your device, help us enhance your experience by remembering your preferences. You can configure your browser to refuse cookies, although doing so may limit your access to certain parts of our site.

Data Security

We implement commercially reasonable and industry-standard security measures to protect your information against unauthorized access, disclosure, or misuse. However, no transmission method or electronic storage solution is completely secure, and absolute security cannot be guaranteed.

External Links

Our website may contain links to external third-party websites. We are not responsible for these websites’ privacy practices and encourage you to review their privacy policies before submitting personal data.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically. We will post any changes to this page, and your continued use of our services following the posting indicates your acceptance of these updates.

Your Rights and Choices

You may contact us to review, update, correct, or delete your personal information, subject to applicable laws.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

Direct to Consumer Insurance Services, LLC
611 S. Ft. Harrison Ave. Suite 290 Clearwater, FL 33756
Phone: 866-775-5409
Email: info@directtoconsumerins.com