Privacy Policy.

Direct to Consumer Insurance Services, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have about that information.

Information we collect

We collect the following types of information when you contact us, request a quote, or use our website:

• Contact information — name, phone number, email address, mailing address, ZIP code, and state of residence.
• Insurance information — date of birth, gender, current coverage, doctors you wish to keep, medications, eligibility for Medicare or other programs.
• Communications — content of phone calls, voicemails, emails, text messages, and online form submissions.
• Website data — IP address, browser type, device information, pages visited, and time spent on the site (collected automatically through standard web technologies).

How we use your information

We use the information you provide to:

• Quote, compare, and enroll you in insurance plans you request.
• Contact you by phone, email, or text about plan options, enrollment deadlines, annual reviews, and policy changes.
• Comply with state and federal insurance regulations, including CMS requirements.
• Improve our services and the content of this website.

How we share your information

We share your information only as necessary to deliver the services you request, including with:

• Insurance carriers for the purpose of quoting and enrolling you in a plan you choose.
• Service providers such as our CRM, scheduling tools, and email platforms, under contracts that require them to protect your information.
• Regulatory authorities when required by law (e.g., state insurance departments, CMS audits).

We do not sell your personal information. We do not share your information with third parties for their own marketing purposes.

TCPA consent

By submitting a form on this website or providing your phone number, you consent to be contacted by Direct to Consumer Insurance Services, LLC and our licensed agents by telephone, text message, and email — including by automated dialing systems and pre-recorded voice messages — at the number and email provided, even if that number is on a state or federal Do Not Call list. Consent is not a condition of purchase. Message and data rates may apply. You may revoke consent at any time by contacting us at info@directtoconsumerins.com or by following the opt-out instructions in any message.

Cookies and tracking

Our website uses standard cookies and similar technologies to remember your preferences and analyze site usage. You can disable cookies in your browser settings, though some features may not work properly without them.

Data security

We use reasonable physical, technical, and administrative safeguards to protect the information you provide. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's privacy

Our services are intended for adults age 18 and older, and primarily Medicare-eligible individuals. We do not knowingly collect information from anyone under 18.

Your rights

You may request to access, correct, or delete the personal information we hold about you by contacting us at the address below. You may also opt out of marketing communications at any time.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.

Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Direct to Consumer Insurance Services, LLC
Clearwater, Florida
Email: info@directtoconsumerins.com
Phone: 1-866-775-5409